AirVPN is a small VPN provider founded in 2010 by a group of activists from Italy. This company strongly supports privacy, net neutrality and data protection. Air VPN is dedicated to maintain anonymity of its users using the latest technology to provide a simple yet effective service.
In this Air VPN review, we will examine the various aspects of this VPN provider to determine whether it is a great alternative to use. In this review, we will check the price, customer support, logs and privacy and technical aspects. The technical aspects will touch the supported protocols and encryptions, supported devices and operating systems, IP addresses and server locations.
Pricing and packages
AirVPN offers a premium package that comes in three payment mode. When buying the premium package, you can choose to pay it for 3 days, one month, three months, six months and one year. The longer the time you choose, the bigger savings you get.
During special occasions, AirVPN offers special discounts on their prices. The discount can reach up to 20% of the regular price of the package. Here is a list of the prices of the packages:
- Three days – 1 Euro
- One month – 7 Euros
- Three months – 15 Euros
- Six months – 30 Euros
- One year – 54 Euros
As mentioned earlier, you can save when you choose a longer package. For example, if you choose the “Three months” package priced at 15 Euros, then you will only have to pay for 5 Euros compared to getting a monthly package that costs 7 Euros.
The Premium Plan includes access to the VPN in any supported port and protocol. Also, users can access to the exit-nodes. Of course, the package sets no traffic limit, as well as the time limit.
Also, the minimum allocated grants bandwidth is 4 Mbit/s download and 4 Mbit/s upload. There is no maximum speed limit of the plan, but the speed is still dependent on the server load. Also, there is a maximum of 20 forwarded ports.
The “Three days” package offers an AirVPN free trial of the software. Before the trial period is availed, customers need to contact the administrators to be granted of the free trial.
Air VPN supports many payment options to their users. They accept the secured BitCoin. Major credit cards, including MasterCard, Visa, American Express, Visa Electron, JCB, Diners Club and more. PayPal is also an accepted payment method.
If you have other payment methods which you are not sure is accepted, feel free to go to their page to see the complete list. Also, you may contact their support page for additional information.
You may also get an AirVPN coupon voucher that you can give to someone who is using the services of AirVPN. They have a store where you can purchase it and send it directly to the recipient. AirVPN promo code is not commonly available, though there are times when the company authorizes a third party to issue codes. This is very rare.
Speed and Performance
We used our standard process in testing the speed and performance of AirVPN services. We tested our connection to set a benchmark for our test. Without VPN, speed test results showed 60.93Mbps download, 4.02Mbps upload and 124ms ping.
With AirVPN, the speed test results showed 59.98Mbps download, 4.05Mbps download and 48ms ping. The result was awesome. It was not a surprise to us to find that there were no DNS leaks, as well as the IP checks were all fine.
AirVPN offers a great support through their FAQ section. You can find a good amount of information in this section. However, we feel that they should explain in a user-friendly manner because a lot of the services of AirVPN are unique, and some of these services are technical for an ordinary person to comprehend.
If you are confused of some things under the FAQ section, you can go to the forum section where most questions are answered. You may also ask new questions and make follow-up questions to understand what AirVPN offers.
For direct contact, you can fill up the form on their website to get in touch with AirVPN support staff. We tried contacting their support team and got an extremely informative reply in less than 2 hours. While they do not have a 24/7 live support, we had to remember that AirVPN is a small company. Overall, we were happy with their customer support.
Logs and Privacy
In terms of privacy, AirVPN scores very well in this aspect. The company is operated by activists who are aware of the user’s need for privacy, data protection and security issues. Hence, they offer a highly secured 256-bit AES encryption. Also, it can be used with Tor network or through an SSL or SSH tunnel.
Also, AirVPN does not keep logs of the activities of their users. Hence, users are assured that any of their data will not be handed to the wrong hands as their data or activities are not stored. AirVPN states that they do not record or keep databases on any of AirVPN servers. While accounts database are kept, it is clustered database on backend servers whose location and access are only known by its founders.
AirVPN’s commitment to anonymity is backed by acceptance of Bitcoin payments. Using this payment method, clients is encouraged to use from disposable email addresses, which enhances security and privacy.
We like this commitment to keeping the identity of the users as untraceable as possible.
AirVPN supports OpenSSH and OpenVPN protocol. These protocols are far the most secured in the VPN industry. Also, they use a 256-bit AES encryption for added protection.
Supported Devices and Operating Systems
AirVPN supports various operating systems such as Window, Mac and Linux. It also supports mobile devices, operating systems such as Windows Mobile, iOS and Android.
There are several devices that can use AirVPN software. It can be installed in Mac, Windows and Linux computers. Also, configuration for DD-WRT routers, Tomato routers, iPhones and iPads and Android mobiles and tablets.
IP Addresses and Server Locations
AirVPN provides dynamic shared IP addresses to all its clients. This type of IP provides additional security because an IP address can be used by various clients, making tracing difficult.
AirVPN has over 60 servers in 15 different countries. On their website, you can clearly see the list of servers and the statistics of each server. The following is a list of countries where you can find an AirVPN server:
- Hong Kong
- United Kingdom
- United States
After our review period, we come into a conclusion that AirVPN is a great alternative that people can use to protect their identity and keep their privacy while doing online activities. The features of AirVPN are highly recommended.
We liked the fact that the company does not keep logs of the activities of their clients. Also, they use a highly secured256-bit AES encryption. Bitcoin is a secured payment method that protects information of the person.
We also like the complete transparency of the service of AirVPN. The server statistics are very informative, as well as you get to see user statistics.
The speed of their VPN service is also very good. During our speed tests, we hardly noticed any difference in the speed when using the VPN.
Also, we liked the fact that they support Tor over VPN. Also, they support VPN through SSL and SSH tunnels to offer extreme security.
There is nothing we hate about the services of AirVPN though there are some aspects that we think needs improvement. Firstly, they do not have live chat, but it is not really a big problem because they have a very informative FAQ and active forum pages.
As mentioned, they might need to use, user-friendly explanation in some of their articles. They have amazing services that laymen may find difficult to comprehend. While their website is very informative, the navigation of their web page may need some improvement.
Overall, we were highly satisfied with AirVPN. This VPN provider is highly recommended.