AstrillVPN is the industry leader in providing personal VPN and business VPN. They have been in the industry since 2009, helping thousands of customers from almost 200 countries worldwide. Unlike other providers, Astrill manages its own network of VPN servers worldwide. Hence, their service is one of the most reliable and fastest in the market today.
Because Astrill offers both personal and business VPN, we will focus on the features of the personal VPN in the whole course of this Astrill VPN review. Aspects to be examined will not be limited to the technical side but also deal with the pricing, customer support and logs and privacy.
Pricing and Packages
In this review, we will focus on the pricing of the personal VPN. Like other VPN providers, Astrill offers a single package with increasing Astrill VPN discount for longer term subscriptions. Below is the list of the subscription period and corresponding prices for Astrill personal VPN.
- Free Trial for 7 days – Free
- 3 months subscription – $9.98 per month
- 6 months subscription – $6.66 per month
- 1 year subscription – $5.83 per month
- 2 year subscription – $7.08 per month
You might be wondering why the 2-year subscription is more expensive than the 1-year subscription. The pricing has something to do with the router and ProAddon that are included in the 2-year plan. ProAddon has additional benefits to the users.
There are payment methods that you can use with Astrill. They accept major credit cards are also accepted including American Express, Visa, Discover and MasterCard. PayPal is another payment method you can use. If you prefer using a local payment processor, then you can do it because it also supports Worldpay.
You can also use an Astrill VPN coupon or Astrill VPN promo code when making your purchase. You can enter these special codes and coupons before checkout. You can get a coupon or promo code through special promotions on their site and through newsletters.
Speed and Performance
We tested the speed of Astrill to verify their claim of great speed because of their huge network of servers worldwide. We performed a series of speed tests. The speed test was conducted using our 7Mbps broadband connection while disconnected to the VPN. This is to set a benchmark.
The first test gave a result of 6.88Mbps download speed, 0.36Mbps upload speed and 21ms ping. This is the normal speed in our location.
Our second test used the VPN connected to the Netherlands server via OpenVPN connection. The result, we obtained was great with 6.71Mbps download, 0.39Mbps upload and 68ms ping. Just to ensure that we get a consistent result, we performed two more tests using the same server and obtained similar results.
We switched servers to the UK using OpenVPN and conducted another speed test. We got similar results with 6.64Mbps download speed, 0.33Mbps upload speed and 58ms ping. We switched to other EU servers and got similar results.
We decided to use the New York server using OpenWeb connection to test the speed. We were amazed of the result at 6.89Mbps download speed, 0.29Mbps upload speed and 260ms ping. This result is very close to our benchmark result.
There are many ways to get the support that you need from Astrill. They have the knowledge base section where you can find helpful tips and guides about VPN and their other products. They also have a great page dedicated to help you set up the VPN to your device. However, this setup page will lead you to an external wiki link.
You can also reach them through sending a support ticket. However, you have to stick to the English language in your communication with them. It is clearly stated on their site that they will not answer tickets sent that are not in English language.
They also provided their support email address in case you want to contact them directly. We tried sending them general questions and were surprised to receive their reply quickly. Also, the replies were very informative and helpful.
You can also reach them through live chat. We tried using their chat support and got amazed at the responsiveness of the chat support rep. All chat replies were almost instantaneous. The person on the other end of the chat was very knowledgeable about their products and was able to ask proper probing questions before suggesting a solution.
You may also contact them through the phone number provided on their page. Skype is also another option to get in touch with them.
Logs and Privacy
Astrill does not monitor, track or collect any personal information on their servers. Also, they do not collect or keep logs of the users and their activities. Hence, users have the freedom to do their internet activities without hesitations or fear.
On the technical side, Astrill offers the widest selection of VPN protocols from a single provider. They offer OpenVPN, L2TP and PPTP, OpenWeb, SSTP and Cisco IPSec. The encryption of these connections is up to 256-bit SSL.
As mentioned, Astrill offers the widest selection of VPN protocols to their customers. They offer OpenVPN, L2TP and PPTP, OpenWeb, SSTP and Cisco IPSec. The encryption of these connections is up to 256-bit SSL.
Supported Devices and Operating Systems
You have freed when choosing VPN Astrill services because it’s a wide range of devices and operating systems. You can install it on a Windows computer, Mac, mobile phones, tablets, routers, Apple TV and many more. This is possible because the VPN software is compatible with various operating systems, including Windows, Mac OS X, Linux, Android, Kindle Fire, iOS, Boxee, and more.
Astrill offers 85,563+ usable IP addresses that can hide you and all your online activities. These numbers are the largest amount of any VPN provider.
Astrill has 208 servers in 55 different countries around the world. The following is the list of countries where you can find a server of Astrill.
- Czech Republic
- Hong Kong
- New Zealand
- Russian Federation
- Saudi Arabia
- South Africa
- United States
After the review, we are able to confirm the claims of Astrill being one of the leading providers in the industry. The features of Astrill are awesome and helpful to those who want to use a VPN in their online activities. From, the number of services to their customer support, Astrill simply excel.
In terms of technology, they support a wide range of protocols with high-end encryption. Their speed was great that we didn’t feel we were using a VPN at all.
The price of their service is very competitive. They also offer a free trial of their personal VPN package.
Hence, we highly recommend Astrill to everyone.