CactusVPN is a small VPN provider based in Moldova. There are many positive things that need verification so that we can recommend it for others to use. They help hide your IP address, access blocked applications and websites, encrypt internet connections, secure public hotspots and download torrents anonymously.
In this CactusVPN Review, we will examine the features of the VPN client that matters to users. The things that we examined include pricing and packages, speed and performance, customer support and technical aspects.
On the technical side, we checked the supported protocols, supported devices and operating systems, IP addresses and server locations. All these things are important to come up with a sound conclusion in Cactus VPN reviews.
Pricing and Packages
CactusVPN offers five different packages to their customers. Each package has three different prices depending on the subscription period. Also, different packages have different features.
This package allows you to connect to any of the 4 servers in the USA located in Los Angeles, Wilmington and Kansas City. The US VPN package costs $4.99 per month. A 14% off can be availed for a quarterly subscription at $12.99 per quarters. Yearly subscription costs $38.99, giving 35% off.
This package allows you to connect to any of the 5 servers in the UK. The UK VPN package costs $4.99 per month. A 14% off can be availed for a quarterly subscription at $12.99 per quarter. Yearly subscription costs $38.99, giving 35% off.
This package allows you to connect to any of the 5 servers in the Netherlands (Amsterdam) and 1 server in Bucharest, Romania. The Liberty VPN package costs $4.99 per month. A 14% off can be availed for a quarterly subscription at $12.99 per quarter. Yearly subscription costs $38.99, giving 35% off.
VPN + SMARTDNS PACKAGE
The VPN + SmartDNS package allows you to connect to 15 servers in the US, UK, Netherlands and Romania. It also includes a Smart DNS service. This package costs $6.99 monthly. A 14% off can be availed for a quarterly subscription at $17.99 and $54.99 for an annual subscription with 35% discount.
This package unblock US, UK, German and Polish media websites. This is ideal for people who loves to watch US, UK or Polish contents that are not accessible from their location. This package costs $4.99 monthly. A 14% off can be availed for a quarterly subscription at $12.99 and $38.99 for an annual subscription with 35% discount.
Every VPN package gives SSTP, L2TP/IPSec, OpenVPN, SoftEther and PPTP protocols, and Proxy to the users. CactusVPN does not have sign up fees and no contract. Also, they have a 30-ay money back guarantees.
For those who have an existing CactusVPN package and want to get a second package in the same account, a 50% discount will be given to the second package. It can be gifted to a friend or just keep it for personal use. The CactusVPN promotional code is also available. Resellers can avail additional by contacting the sales support.
You have many various options when it comes to paying your account. You can choose one of the accepted payment methods of CactusVPN.
- Credit or debit card
- Boleto Bancario
Speed and Performance
We performed our normal test for the speed of the VPN using 20Mbps broadband connection. The first test was done without VPN to set a benchmark on our next tests. The first speed test using speedtest.net gave a download speed of 16.81Mbps, upload speed of 2.09Mbps and 105ms ping. This is a standard result in the area.
The nest speed test was made with the VPN client. We connected to the Netherlands server. The speed test result was great with 16.79Mbps download speed, 2.32Mbps upload speed and 109ms ping. As you can see, there was little difference in the speed.
We also checked for DNS leaks. The result, we got from DNSLeakstest.com came out clean.
The support of CactusVPN can be obtained through their website or by contacting them. The website provides an easy to navigate and professional looking. All the setup guides are presented beautifully with graphics and logos of the device or operating system. Also, the FAQ area is good at answering basic questions.
We had to contact their direct support for further questioning. They can be reached through sending a ticket. While we prefer phone support, their direct support responded to our questions in a helpful and timely manner. We asked them about encryption types, servers and many more. Once again, customer support was prompt and helpful.
Logs and Privacy
CactusVPN keeps no logs about the things you do on the internet or what you upload or download from various websites. However, they keep connection logs for 3 days for troubleshooting purpose. Though we highly prefer “no logs”, connection logs for 3 days is quite acceptable.
On the technical side, CactusVPN offers OpenVPN connections with 256-bit AES encryption with 2048-bit key authentication. They also have 256-bit SSL key encryption on SSTP, and L2TP/IPsec connections with 128-bit to 256-bit (selectable during manual setup) encryption.
The security they offer to their customer is acceptable and makes us very happy.
Here is a list of the supported protocols of CactusVPN.
- SSTP with 256-bit SSL key encryption
- L2TP/IPSec with 128-bit to 256-bit encryption
- OpenVPN with 256-bit AES encryption with 2048-bt key authentication
Supported Devices and Operating Systems
CactusVPN is compatible with lots of devices and operating systems in the market today. From computers, mobile devices to routers, you will find a step-by-step guide on how to configure it to work with the VPN software. CactusVPN Android app and the CactusVPN iOS app can be installed without a problem. Here is a list of compatible devices and operating systems of CactusVPN.
- OS X
- iOS devices
- Apple TV
- Android devices
- XBOX 360
- WD TV
- Now TV Box
Amount of IP Addresses
You will get a static shared IP address from CactusVPN. This is an additional security for the user because the traffic from a single user will be mixed with the traffic of all users of CactusVPN. Hence, it is impossible to discover your exact traffic.
At the moment, CactusVPN has 15 VPN servers in 4 countries. Based on their support group, they are constantly adding servers and plan to expand. Here are the servers that you can use.
- USA, Los Angeles
- USA, Kansas City (2)
- USA, Wilmington
- UK, London (4)
- UK, Maindenhead
- Netherlands, Amsterdam (5)
- Romania, Bucharest
Though you can connect to several servers, they only allow you to connect one device to each server. While this is not a problem in Europe, this might cause an issue in the US where you want to connect additional devices. Speed will be affected.
The only thing that CactusVPN needs to address is the lack of Bitcoin payment option, which offers total secrecy.
With all features examined, we are greatly satisfied with our experience. CactusVPN is highly recommended as an alternative VPN provider.