Mullvad is a small, Swedish VPN provider. Their goal is to make internet censorship and online surveillance ineffective. They stand up for human rights and basic democratic principles of freedom of speech and information.
In this Mullvad review, we will examine several features of their VPN services. Also, we will check whether the company is a good alternative to use. In this review, we will check the pricing and packages, customer support, logs and technical aspects of the VPN provider.
On the technical aspects, we will test the speed and performance of the VPN. Also, we will check their supported protocols, supported operating systems, supported devices, IP Addresses, and servers.
Pricing and Packages
Mullvad offers one plan to customers Mullvad VPN price is fixed at 5 euros per month. Their package provides a secure OpenVPN connection that protects the security of its users. Devices that do not support OpenVPN can configure PPTP.
You can try the VPN service for no cost. Mullvad offers free trial without asking information. However, the length of the trial is kept secret until you decide to download the software and try it. The trial time is 3 hours. This is not a long time, but it is sufficient to test their service.
There are several payment methods that you can use when you sign up for Mullvad VPN. When you sign up for the account, you will be asked to fill out the form and choose amongst several payment methods. Mullvad supports Bitcoin, Cash, Bank Wire, PayPal and Credit card.
When you choose to pay the Mullvad price using PayPal or credit card, you have to option to make it a subscription or a single payment. Recurring subscriptions of the VPN service are automatically renewed. Mullvad accepts major credit cards.
Speed and Performance
We tested Mullvad speed using our normal process. We used 20MB connection in our tests. The first speed test was conducted without VPN to set a benchmark in our next tests. Our initial test revealed 9.94Mbps download, 1.05Mbps upload and 21ms ping.
The next speed test was made while connected to a Swedish server. The speed test showed 9.30Mbps download, 0.81Mbps upload and 83ms ping. This is an awesome speed test result.
Also, we checked for DNS leaks and found none.
There are two ways to get support from Mullvad. Its website offers sufficient support regarding downloading and configuring the software. The FAQ section covers all important questions that people normally ask. This provides a positive impression that Mullvad knows what normal people needs from them.
You can also reach Mullvad through email. They provide their email address in their contact us page. Also, they provide their physical address located in Gothenburg, Sweden. Giving a physical address is unusual in the VPN industry. Hence, it instills confidence in Mullvad and the belief in the sincerity of the owners.
Logs and Privacy
Privacy is the main goal of every VPN company. Mullvad takes privacy very seriously. Mullvad keeps no logs of the activities of its users. It also encourages the use of Bitcoin payments, which allows users to pay anonymously. They even provide links on how to ensure that Bitcoin payments remain truly anonymous. They also encourage other forms of secure payments such as using anonymous email when registering, as well as accepting payment in the mail.
On the technical side, Mullvad provides OpenVPN with 2048-bit RSA and 128-bit Blowfish encryption, which stop all attempts to spy on user’s data. They also provide DNS leak protection, as well as an internet kill switch. Both these services ensure that no client data is accidentally divulged.
Mullvad supports OpenVPN and PPTP protocols. By default, OpenVPN with 2048-bit RSA and 128-bit Blowfish encryption is provided. However, Mullvad supplies PPTP for devices that do not support OpenVPN.
Supported Devices and Operating Systems
Mullvad VPN can be configured in desktop computers, laptops, tablets and phones. Also, it can be configured on a router.
The VPN provider offers help in the configuration of Windows, Mac OS X, Linux, iOS and Android. Also, you can configure a router that is running DDWRT system. For older devices, you can still configure them with the help of the guidelines set by Mullvad.
Because Mullvad focuses on privacy, the IP address, type of IP address they offer is Shared. This means that a particular IP address can be used by several customers. Hence, tracing a particular client becomes difficult because there would be several people using the same IP address (not to mention that they keep no logs).
Because Mullvad is a small company, they have several servers located in few countries. Their servers are located in Sweden, Germany, Netherlands and United States.
After the review period, we are able to come into a conclusion. There are several positive things that make Mullvad a good option. Its goal in making internet censorship and online surveillance ineffective is a good start to give them a try.
Furthermore, they offer a good OpenVPN encryption, giving utmost protection to users. The company has a great overall dedication to the anonymity and privacy of its clients. Because of this, they accept Bitcoin and cash payment as a payment option. In fact, they encourage using these secure payment options to optimize protection to their users.
Our speed tests showed that the VPN connection is fast. Its speed was almost the same as the speed without VPN. Also, we checked for DNS leaks and found none.
While live support is available only through email, Mullvad website offers a helpful FAQ section where you can find common answers to your questions. Also, they have a simple and easy to follow guides in configuring OpenVPN in various devices.
Furthermore, the software has some great features that we wish other VPN providers would include. With lots of helpful features, we are amazed that their VPN service is priced rather cheaply.
On the other hand, there are a few things that we feel needs improvement on the part of the VPN provider. There is a limited number of countries and servers that we can connect. However, you have to keep in mind that this company is very small and is still in the process of expansion.
Overall, our experience with Mullvad has been very pleasant. With all the positive things that VPN provider can offer, we highly recommend Mullvad VPN.