Private Internet Access Review

Private Internet Access (PIA) is one of the leading VPN service providers in the industry. They specialize in providing secure and encrypted VPN tunnels. Its main purpose is to provide safety and security while the user is on the internet.

PIA is managed by London Trust Media, Inc. That is based in the United States. The company is involved in is active in the technical community and sponsors several online privacy related projects and groups.

PIA Site

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In this private internet access review, we will discuss the features of this VPN service provider. It will help you decide whether the provider is a worthy alternative.

Price and pricing offers

Like most VPN service providers, PIA offers all-inclusive plans. Users can enjoy unlimited access to their VPN servers. You can use all the bandwidth that you need because there aren’t any restrictions on bandwidth usage. PIA allows you to use up to five devices with a single account.

You can choose three different packages offered by Private Internet Access VPN. These packages offer the same services. The only difference is the price of each package. You can choose a monthly, semi-annually or yearly package.

PIA Pricing

The only difference in the packages the company offers is the amount of savings that you are going to get. If you want higher savings, then you should consider the yearly package. The monthly package cost, higher than the semi-annual or annual package in terms of savings.

For special discounts, visit the PIA page in order to check what is going on. The company offers special discounts during special seasons around the world. Also, Pia vpn coupon can be acquired from friends, promotions or gifts that you can use when purchasing a package. There are also ways to get Pia vpn discount code. Simply check their website for details of their gift cards and coupons.

If you are hesitant about the compatibility of their services, you need not worry. Private Internet Access offers risk free trial period of customers. All new members, get a 7-day money back guarantee. Seven days give you plenty of time to test the compatibility of their software to your devices. If for some reasons, you are not satisfied, then simply request for a refund within 7 days.

Payment options

PIA Payment Option

You can choose a wide range of payment options when getting a private vpn from Private Internet Access. They accept major credit cards, including Visa, MasterCard, American Express and Discover. You can also choose other options such as Pay Garden, Bitcoin, OK Pay, cashU and Amazon payments. For those who are wanting to manage their subscription, PayPal is also available.


The several speed test shows that there is not apparent difference in terms of speed using PIA vpn. Using a 20-megabyte connection from the UK, three tests were conducted. One speed test is without VPN, and the other two used PIA vpn servers from the UK and Netherlands. Based on the speed test results, using the UK and Netherlands VPN servers didn’t have huge difference from the test result without VPN. Upload speed without VPN shows 9.87Mbps, while the tests using UK and Netherlands servers showed 9.76Mbps and 9.64Mbps respectively. The speed becomes slower than normal when you use a VPN server that is far from your current location.


Private Internet Access has a library of commonly asked questions by their customers. You can find support articles, setup and technical support, billing and account support, questions before you buy, helpful tips and tricks, Android, Linux, iOS, Windows, routers, OSX and general support articles.

PIA Live Support

If you cannot find a solution to your problem using their knowledge base, then you can create and submit a ticket by choosing the right department where you can send your ticket. For real time support, you can chat with their customer support team. They are available 24/7 to answer your questions and provide helpful tips for your convenience.


Private Internet Access is known for their commitment to user privacy. They are highly recommended by TorrentFreak and a favorite of the P2P and file sharing community. They do not maintain any log activities of their users, but will investigate anomalous activities when demanded by law-enforcing authorities.

Supported Protocols

Below is the list of supported protocols of Private Internet Access:

  • L2TP/IPSec – Protocol used for Android, iOS Windows and OSX
  • OpenVPN – Windows, OSX, Linux, DD-WRT, PFSense, Tomato, and Android 4.0
  • PPTP – for DD-WRT routers

Supported Devices and Operating Systems

Private Internet Access supports several devices. It has dedicated clients for Windows and OSX, offering setup guides for these devices and operating systems. Some of the operating systems and devices supported by PIA includes Windows, OSX, Boxee Box.

PIA Supported OS

Devices running under these operating systems can be easily configured using simple instructions found on the website of Private Internet Access. Some of the settings for some devices have to be entered manually, but they are not too complex.

Amount of IPs

The type of IP address that the company uses is the Dynamic Shared IP. This means that the IP addresses assigned to their user changes from time to time. Hence, a user can experience almost unlimited IP, enabling maximum security and protection.

Server Locations

Private Internet Access has over 1,900 servers in 12 different countries. Their servers are located in the US, Canada, Switzerland, Netherlands, UK, Sweden, France, Germany, Romania, Hong Kong, Israel, Romania and Japan.

Because there are numerous servers, it does not mean that you can just connect to any server. Always connect to a server that is nearest to your location. The farther the server from where you are, the slower the connection will become.


Based on data presented in this review, it is easy to say that Private Internet Access is a good alternative as a VPN service provider. It is one of the leading VPN service provider in the industry, offering over 1,900 servers from different countries.

Joining or signing up for the company is easy. It has 3 packages to choose from that provides huge discounts to those who get a long term package. Customer support is available 24/7 through chat and email system. A huge collection of knowledge base is indeed helpful for setting up the software, as well as fixes simple problems.


You don’t have to worry if you have multiple devices. PIA knows that most people are using a mobile device in addition to their regular computer. Hence, you can use the software in all 5 devices simultaneously. This is indeed helpful to those who want to use the VPN without switching devices.

This VPN provider also supports various devices and operating systems. They have a specific protocol type that works perfectly with your kind of device. It works on the most common operating systems such Windows, OSX, Linux, Android and more. All devices running on these operating systems can use the VPN too. Also, the VPN can be manually configured in supported routers.

Private Internet Access is indeed a good VPN provider, especially to those who wanted to do P2P file sharing.

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  • A broad range of encryption option
  • Excellent Protocols
  • Reasonable Prices
  • 7 days Cash Back Guarantee


  • None


Information technologist, IT security analyst, leader in hacker techniques and countermeasures, solid background in network security and risk management with experience at multiple multi-national firms, creative thinker with problem-solving skills, blogger, writer, privacy advocate,