VPN4All is a VPN provider based in the Netherlands that has been in the industry since 2009. It provides a wide range of products in addition to their VPN service. In this VPN4All review, we will focus on their VPN service and examine several features that may be helpful to those seeking a good and reliable VPN services.
Pricing and Packages
VPN4All offers 3 packages to their customers. They have the VPN4All-50 GB package, which is good for a regular user. This package costs $11.95 per month, but you can get it at $7 per month if paid annually. They also offer VPN4All – Mobile on the go. The price of this package is $4.08 per month if paid annually.
Their best value is the VPN4All- Unlim for movie junky. The price of this package is at $24.95 per month, but you will get at $11.83 per month if the package is paid annually.
There are further choices for the billing cycle of each package. All you have to do is to select the package that you like and proceed to the next page to reveal their billing cycles. You can avail discounts with each billing cycle, you choose. The longest subscription plan, the higher the discount you can avail.
Unfortunately, there is no free VPN4All trial of their VPN product. However, you do not have to worry about testing the product because they have a 30-day money-back guarantee on all plans. One month is more than enough to test their service. If you do not like it, you can cancel your subscription at any time.
There are payment methods that you can use with VPN4All. What we liked about them is that they accept Bitcoin, which allows you to pay anonymously. All you need is an email and you are all set for the payment.
Also, you can process your payment through PayPal. Lots of people choose this payment option because they can also manage their subscription through their PayPal account. Major credit cards are also accepted such as American Express, Visa, Visa Electron and MasterCard.
Wordplay payments are also accepted. For a complete list of Worldpay payment options, you can visit the site of VPN4All.
VPN4All coupon and VPN4All promo cod are also accepted during checkout. To avail these promo codes and coupons, you need to check their site from time to time, as well as be a newsletter subscriber.
Speed and Performance
We tested the speed of VPN4All in our computer to verify their claim of great speed. We performed a series of speed tests. The speed test was conducted using our broadband connection. Our first speed test was made without VPN in order to set a benchmark of our next speed tests.
The first test gave a result of 32.45Mbps download speed, 4.10Mbps upload speed and 85ms ping. This is the normal speed in our location.
Our second test used the VPN connected to the New York server. The result, we obtained was great with 39.14Mbps download, 11.52Mbps upload and 60ms ping. Just to ensure that we get a consistent result, we performed two more tests using the same server and obtained similar results.
We also tested the VPN connected to the London server. The result, we got was a little slower than the New York server, but still at an acceptable speed. The result showed a download speed of 25.01Mbps, 4.02Mbps upload and 106ms ping. We conducted several tests to the same server two more times and obtained similar results.
If you need help or have questions to VPN4All, you can get help in various ways. They have a clear and easy to follow VPN setup instructions that can help you with the installation of their VPN software. Depending on the device you are using, you can find a helpful and easy guide throughout your installation.
In case you encounter problems with the VPN, they do have basic troubleshooting page. It is a very simple page that covers most problems related to VPN. The words used in the basic troubleshooting page are simple and easy to understand.
They also have a knowledge-base and FAQs page. Their FAQ section covers not only the technical aspect, but other areas too such as billing.
If you cannot find answers to your questions, you can contact VPN4All support directly. You can reach them using online ticket, email and live chat. We tried contacting them using their chat support and email support. We were disappointed because we were redirected to their support page. Their email support replied to us after 4 hours.
They are one of the few providers that put their physical address on their website. This is uncommon in the VPN industry. Also, you can find their telephone number on their site.
Logs and Privacy
VPN4all supports various protocols to secure your online experience. Basically, there are two groups of protocols they offer. The first group is for PC and Mac. The second group is for mobile devices such as mobile phones and tablets.
For computers and Mac, they support OpenVPN and SSTP with AES-256 RSA 2048-Bit military grade encryption. For mobile devices, they use PPTP, IPSec and IKEv2 connection with AES-128 bit encryption.
Supported Devices and Operating Systems
VPN4All can run on various devices on the market. It can be installed and run on computers, Mac, iPhone, iPad, mobile phones and tablets. This is because it is compatible with various operating systems, including Windows, Mac OSX, Linux, iOS, Android, Windows mobile and Blackberry.
VPN4All provides Dynamic IP addresses to all its users. With this type of IP address, the network automatically assigns an IP address to the user when it is needed. With over 500 servers, VPN4All provides over 10,000 IPs to all its users.
On their website, it is stated that they have over 500 servers in 80 locations. We tried to check all these locations, but we were unable to find a complete list. When we used the VPN client, we were able to confirm that they do have servers in major cities and countries in the world including the Netherlands, London and the US.
We were also happy with the payment options of VPN4All. They accept bitcoin payments, which allows anonymous payment. The many different types of operating systems and devices. This is an advantage to many users.
However, there is one thing that we do not like about their service. Their supposedly live chat is not live at all. We were redirected to the support page, which is knowledge-based and FAQ section, after we clicked on the link for a live chat.
In terms of technology, we would recommend VPN4All to people who are looking for an alternative VPN provider. However, if you encounter problems, we suggest you to use other support methods and not the live chat option.
- Easy Installation App
- Able to create a strong password
- Cheaper plan available
- 30 days money back guarantee
- No live support in homepage
- No servers in New Zealand and Australia